Interview

How banks use alternative data

Ouida Taaffe asks Sankar Krishnan – Executive Vice President and Industry Head, Banking & Capital Markets, at Capgemini – about alternative data, its influence on products, credit and the impact of Covid-19. […]

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Interview

Fintech: service design for humans

Fintech services are now everywhere, but that does not mean they always meet client needs. In this interview, Chief Design Officer of Lloyds Banking Group, Dan Makoski talks about designing digital banking services that cater for all customers. […]

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